Case Study: Inter-Agency Working in Newtownhamilton

The flowers are blooming for this newly spruced up estate.

The flowers are blooming for this newly spruced up estate.

Dungormley & Lir Grove are two estates of approximately 120 properties in the rural town of Newtownhamilton in South Armagh.

Just over a year ago, a group of concerned residents in the area engaged the help of Supporting Communities to form a resident’s association. Initially, we helped them to set up a steering group and conduct a community survey. They got a terrific response rate of 73% with residents citing maintenance of roadways, footpaths, renewal of a play park, improvement schemes, issues regarding dogs, and dumping as their top concerns in the estate.

People felt there was a need for a community association in the area both to tackle the lack of social and community activities as well as to try to get a resolution to the concerns raised regarding the estate and its appearance. As a result, Dungormley & Lir Grove Community Residents’ Association adopted their constitution and elected their committee in January 2018. 

Planters and shrubs are starting to boom!

Planters and shrubs are starting to boom!

One of their first priorities was to initiate Supporting Communities’ “Inter-Agency” process as soon as possible. In liaison with the committee, our Community Development Officer, Orla McCann, helped to identify relevant agencies with responsibility for various estate issues and circulated invitations to key officers in those agencies to engage in the process.

Soon after, an estate inspection was organised and the group prepared by informing the community that an inspection would be taking place and asking for input on issues to be reported. This feedback along with the survey results formed the basis for developing a route through the estate that covered all the issues to be raised. Orla from Supporting Communities supported the group by recording and photographing issues and their locations. She then incorporated their findings into a report using our “Estate Inspection Toolkit” which was then circulated to agencies and the group for action.

This estate inspection was just the first step in the inter-agency process. Agencies have since reaffirmed their commitment to the overall process by signing up to a Terms of Reference for an ongoing Area Inter-Agency. As a result, DLGCRA has seen quite a bit of investment into the area in a short time. In the last 12 months, the area has benefitted from:

  • ECM (External Cyclical Maintenance) Scheme

  • Grounds Maintenance works such as new planting, fencing & bollards

  • Proposed new play park

New plants and trees are making the most of green spaces.

New plants and trees are making the most of green spaces.

“The area is looking really well now. The Dungormley & Lir Grove Community Residents’ Association has achieved quite a bit a short time. It has been a pleasure to support them to engage with the agencies and make the changes they wanted to see in the area.”

- Orla McCann, CDO, Supporting Communities

In addition, the group has now also successfully applied to the Keep Northern Ireland Beautiful small grant scheme which has enabled them to add value to the improvements already secured by taking on several locations under the “Adopt a Spot” scheme and starting regular estate clean-ups.

Indeed, since the group formed just over a year ago, residents from Dungormley & Lir Grove have seen substantial benefits of inter-agency working for their community which in turn is making a positive impact on their quality of life.

Further Information

Read more about Estate Inspections and using an Inter-agency approach with Supporting Communities.