BT’s Ballyclare exchange is closing in Autumn 2025, so all customers in the area who still use their home phone must move to a digital service as soon as possible to avoid losing their landline.
We’ll be visiting the Ballyclare area in September, where members of our team will be on hand to explain what Digital Voice is, why the change is necessary, what it means for you, and help you start your journey to a digital service.
You don’t have to pre-book, just turn up!
We’re holding a drop-in session on 17 September 2025 between 11:00-13:00 at the Ballyclare Town Hall, The Square, Ballyclare BT39 9BB.
For more information on Digital Voice go to https://www.bt.com/broadband/digital-voice


The ONSIDE Evolution Project is set to launch next month, and we are so excited that we thought we’d introduce our training team in advance! Meet the team hard at work preparing materials to make technology more accessible and empower people to use digital tools with greater confidence.