We wanted to capture some real-life examples of lessons learned in tenant participation, so we asked our members to contribute to a collection of best practice stories about what’s happening now, in 2025.

This isn’t just another dry best practice guide gathering dust on your shelf. It’s a vibrant collection of real-world success stories from housing providers across Northern Ireland and the Republic of Ireland, featuring organisations that face the same challenges and opportunities as yours.

Inside you’ll find:

Candid case studies that share not just what worked, but what didn’t (and what they learned along the way)
Practical frameworks you can adapt to your specific context, because we know one size definitely doesn’t fit all
Tangible outcomes that demonstrate the social value of effective engagement, perfect for making the case to your board
Step-by-step guidance for implementing these approaches in your own organisation

We were thrilled to launch the hard copy of the compendium at the International Social Housing Festival in Dublin on June 4th. We will also provide all delegates at our All-Ireland Tenant Engagement Conference with a book to take home.