Supporting Communities works closely with Housing Associations to develop effective tenant engagement practices. Each situation is different and we offer tailor made training, advice, and support to ensure meaningful participation from staff, management and tenants alike.
These are their stories.
Helm Housing is committed to making a sustainable, positive impact on the communities where we operate. To deliver on these commitments we felt we needed to strengthen how we engage with our tenants and firmly put tenants at the heart of what we do and the way that we do it.
Habinteg Housing was the first Housing Association in Northern Ireland to undertake our OCN Level 2 accredited Tenant Participation and Community Development Course. Twenty nine staff members including Community Assistants, Housing Officers, Housing Managers and Quality Performance Manager participated in lively discussions focusing on their own experiences and new and innovative approaches.
Rural Housing Association
Staff from Rural Housing Association recently completed a two-day OCN Level 2 accreditation in Tenant Participation & Community Development. Twelve members of staff immersed themselves in the training which sought to raise awareness of the role that every employee has in promoting and encouraging participation.
Supporting Communities developed and delivered a one-day tenant participation training session to twelve members of NB Housing’s staff from a variety of disciplines and representing all levels within the company. The staff focused on their strategy, their menu of involvement, and how to attract new Community Champions.