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Mystery Shopping: How to do it!

  • Empowering Communities 34-36 Henry Street Ballymena, Northern Ireland, BT42 3AH United Kingdom (map)

Does your organisation currently carry out Mystery Shopping? Are you interested in learning more about conducting a Mystery Shopping Exercise?

Mystery Shopping is an excellent tool in gauging customer feedback on how your organisation delivers its services. Attend this practical workshop to find out what is involved.

A light lunch will be included.

Course Fee:

Free to Members
Non-Members £35 pp

Booking:

For further information or to book your place, contact Sheenagh Mc Nally

Earlier Event: November 2
Annual Community Conference 2017